Thought Leadership Blogs

Handling any performance situation requires critical thinking. Managers need to identify and describe the situation as clearly as possible

When should an employee be promoted? Here are 3 considerations for managers.

They misunderstood the situation. Performance management requires supervisors to differentiate performance, not discriminate against staff.

Many people in Singapore now associate inappropriate behaviours at the workplace with having extramarital affairs. However, there is a range of appropriate and inappropriate, or acceptable and unacceptable behaviours. Let me share my perspective on these behaviours.

Dr. Lee Kang Yam Chief Learning Curator | Flame Centre In my performance management training, I often get asked whether performance appraisals can be fair . Let’s explore this question in this article. Fairness in performance appraisal means adhering to the following criteria: 1. No favouritism 2. Without prejudice and discrimination 3. Not influenced by external pressures or persons 4. Free from self-interest 1. No Favouritism First, no favouritism means supervisors do n

Dr. Lee Kang Yam Chief Learning Curator | Flame Centre In my performance management training, I often asked participants what comes to their mind when they think of ‘Performance Management’ and frequently, the majority of the answers seemed to be ‘appraisal’, ‘grade’ or ‘assessment’ just like to word cloud image above. Most people equate performance appraisal to performance management. Performance appraisal is part of the performance management process - it is an important pa

Why do projects go beyond their limits? Scope creep issues can stunt progress. Here's how to deal with resistance using Flawless Consulting

What should I do?” The norm is to be deferential to senior leaders. It feels unnatural and uncomfortable to go against the grain.

Wondering how technologists can create great business partnerships? Flawless Consulting skills help technologists use their expertise more!

Solving the wrong problem can lead to wasted time and resources. Here's how to ensure you're tackling the right issue with our helpful tips.

A relationship manager needs to understand the ins and outs of the consulting process to become a trusted advisor. Discover how here.

Systems thinking is a powerful problem-solving approach that helps you see the big picture. Discover the benefits of this method.