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HR Transformation | Consulting Skills for HR
HR is redefining its role and contribution to the organization in its shift from the traditional transactional role to the strategic partner

Wendy Tan, PhD, CSP
5 min read


Is Feedback A Sandwich?
“Why were you rude yesterday?”
That can trigger a defensive or aggressive response. Instead, state the facts, the actions and possible . .

Dr Lee Kang Yam
2 min read


Thriving in a Disruptive World
Wholeness occurs one moment in time to sustain our energy and be productive in our work-life.

Wendy Tan, PhD, CSP
4 min read


Analysing Performance Motivation with Career Anchors
Performance falls when people are going against their career anchors or are suppressing their career anchors when making decisions in work..

Dr Lee Kang Yam
3 min read


The Reflective Leader
When we reflect, we recapture our experience, paying critical attention to events, people, emotions, ideas, and thoughts.

Dr Lee Kang Yam
3 min read


HR Consulting Skills
Often consultants are thought of as a pair of hands to implement a predetermined solution to an existing problem. At other times, they ...

Flame Centre
6 min read


HR as Strategic Partners to the Line
Consulting skills are the means to get your expertise used when you have no control. It is how you become influential partners to the line.

Wendy Tan, PhD, CSP
5 min read


Diagnosing Performance Situations Through Critical Thinking
Handling any performance situation requires critical thinking.
Managers need to identify and describe the situation as clearly as possible

Dr Lee Kang Yam
3 min read


When Do You Promote An Employee?
When should an employee be promoted? Here are 3 considerations for managers.

Dr Lee Kang Yam
3 min read


Differentiate, Don’t Discriminate | Performance Management
They misunderstood the situation. Performance management requires supervisors to differentiate performance, not discriminate against staff.

Dr Lee Kang Yam
2 min read


Appropriate and Inappropriate Behaviours | Performance Management
Many people in Singapore now associate inappropriate behaviours at the workplace with having extramarital affairs. However, there is a range of appropriate and inappropriate, or acceptable and unacceptable behaviours. Let me share my perspective on these behaviours.

Dr Lee Kang Yam
3 min read


How Do We Ensure Performance Appraisal is Fair?
Dr. Lee Kang Yam Chief Learning Curator | Flame Centre In my performance management training, I often get asked whether performance appraisals can be fair . Let’s explore this question in this article. Fairness in performance appraisal means adhering to the following criteria: 1. No favouritism 2. Without prejudice and discrimination 3. Not influenced by external pressures or persons 4. Free from self-interest 1. No Favouritism First, no favouritism means supervisors do n

Dr Lee Kang Yam
3 min read
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