FAQs | Flame Centre
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Frequently Asked Questions

For Individuals

  1. What kind of workshops do you have?
    We have workshops on people skills and applied critical thinking. 
     

  2. How do I choose a workshop?
    Please refer to our learning pathway. Choose the workshop that best meet your needs from the list: Inspiring Self, Partnering Others, or Leading Teams and Organizations. If you are not sure, we will be happy to assist you. Send us your queries via email or WhatsApp.
     

  3. Who do you train?
    We train individuals, professionals, managers and leaders across organizations.
     

  4. How can I find out more about your workshops?
    Our client partner can assist you. Please send your queries via email or WhatsApp.
     

  5. When are the public workshops?
    We have public workshops throughout the year. Please check the schedule here.
     

  6. Do you have free workshops?
    We have quarterly Flame Connect sessions and love for you to join us! 
     

  7. How can I get in touch?
    Please feel free to email or WhatsApp us.
     

  8. How can I register for the public workshops?
    You can do so directly from our Registration page. For any assistance, feel free to get in touch with us via email or WhatsApp. We are always here to help.
     

  9. I am currently in between jobs. Can I apply?
    Certainly. If you are a Singaporean or permanent resident, you can get funding for approved workshops. If you are not, you can still apply and full fees apply.
     

  10. Are the workshops funded by SkillsFuture or IBF?
    Yes, we have workshops funded by SkillsFuture or IBF. View Workshops and Keynotes.
     

  11. How much are the workshop fees?
    Please refer to the list of course fees on our Registration page.
     

  12. What is the duration of the workshop?
    For all workshop date and time, please refer to our Upcoming Workshops.
     

  13. What is the payment mode?
    Payment can be made through PayNow or bank transfer. Instructions on payment will be available after registration form submission. 
     

  14. When must payment be made? Do I need to pay when I register?
    Yes, your payment will secure your seat for the workshop. All registrations without payment will not be confirmed. 
    Please make payment when you register for the workshop, within 5 working days.
     

  15. Are your public workshop dates final?
    Since these are public workshop dates, the start date depends on the number of sign-ups. We will send participants an email about the workshop updates 1-2 weeks before the workshop date. 
     

  16. How do I get the IHRP skills badge and CPD hours after taking Flawless Consulting?
    Steps in applying for the Skills Badge:
    1. Visit the IHRP website and create your account.
    2. After creating your account    , select the “Skills Badges” under IHRP products.
    3. Select your preferred Skills Badge.
    4. Upload your certificate 5. Proceed to payment.
     

For Organizations

  1. Tell me more about Flame Centre.

    For future-oriented Learning & Talent Development and Human Resources leaders who want their workforce to upskill and thrive in disruptive times, Flame Centre builds people, cognitive and heart capabilities in your leaders and employees through our thought-leadership, strong focus on application and proven practical strategies.
     

  2. Who are your clients?

    Our clients range from varied Industries like Automobile, Banking, Chemicals, Data Processing, Education and so on...
     

  3. Why do your clients engage Flame Centre? How are you different?

    Our workshops are unique in content and design. Learning pathways which help individuals, teams and organizations to Grow Meaningfully.
     

  4. How do I know if the workshop is suitable for my organization?

    We are happy to have a non-obligatory discovery call to assess if there is a right fit. If not, we can refer other solutions to you. Please feel free to email or WhatsApp us.
     

  5. We have staff from different regions, do you offer online training?

    Yes, we certainly do! We can offer both face-to-face and online sessions. 
     

  6. Can we still get funding if we choose online sessions?
    Funding is only available for face-to-face sessions, however, we offer special fees with an indicated minimum number of participants per session.
     

Workshop Registration - Terms & Conditions

Withdrawal and Cancellation Policy*

  • All notice of withdrawal must be given in writing.

  • No refund of course fees will be approved if course materials have been collected by participant.

  • For cancellations received in writing, refunds will be given according to the following:

 

Percentage of fees refundable, if written notice of cancellation received before written confirmation sent:

50% - Less than 15 but more than 10 business days before Course Start Date

25% - Less than 10 but more than 5 business days before Course Start Date

0% - Less than 5 business days before Course Start Date

 

  • In unexpected circumstances, Flame Centre may need to amend, cancel, modify, or withdraw any courses. Every effort will be made to communicate early to participants by text messages or email. Participant will have the option to register for an alternative date or have paid fees refunded.

Request for Change*

  • Under special arrangements, you may request for variations in your registration. This may be a request for substitution/replacement and/or postponement of commencement date or inter-course transfer. All requests for change must be made in writing and received by us no later than three weeks before course commencement.
     

  • Any request for any change from the original registration should be received at least two weeks before the date of commencement of the workshop you registered for.

    * All requests for change are subject to review, verification and acceptance by The Flame Centre.

Grow Meaningfully
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