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Business Meeting

People Management Pathway | Managers

Love 'Em or Lose 'Em: Engaging and Getting the Best from your People in Hybrid + Remote Work

Proven Strategies and Tools to Engage and Retain Your Talent

Join our upcoming public workshop

Please contact us

Participants will be awarded a certificate upon successful completion

This programme is designed for:

Managers who want to build an engaged team and get the best from individual employees.

Love ‘Em or Lose ‘Em: Engaging and Getting the Best from your People workshop is based on the 6th edition of the bestselling book, Love ‘Em or Lose ‘Em by Beverly Kaye and Sharon Jordan-Evans. In today's disruptive world, employees are experiencing more stress and expected to do with less. With virtual working as a norm, employees are also more isolated and working longer hours. As a manager, how do you keep your team engaged, build a sense of community and retain them? With the increasing focus on building an inclusive workforce, managers play a pivotal role to support and engage their employees. In this workshop, managers develop critical skills to build more meaningful workplace relationships in order to unleash the full potential and capabilities of their direct reports. The workshop provides a powerful and lasting experience that both proves and reinforces an important point – Engagement and retention do not have to be complicated.

Why is this critical?

Employee engagement affects everything. When people are engaged:

  • They go the extra mile and you have a trusted and dependable workforce.

  • Productivity increases and bottom line improves.

  • They are 50% more likely to stay and hefty recruitment and training costs are avoided

  • Loss of experience, productivity and customer relationships from regrettable attrition are avoided.

  • Creativity, customer satisfaction, teamwork and performance are enhanced.

Successful Manager

Love 'Em or Lose 'Em

This workshop:

  • Introduces key concepts and facts to support engagement.

  • Reviews personal motivators and engagement drivers and uncovers talent at risk.

  • Reinforces the influence of the manager.

  • Assesses strengths, opportunities and strategies for building an engaged team.

  • Introduces planning, facilitates practice, and provides a template for effective conversations.

  • Examines 26 practical ways to improve engagement levels and inspire loyalty.

  • Designs and prioritizes action-based engagement plans for individual direct reports.

Based on concepts from bestselling book, Love 'Em Lose 'Em: Getting Good People to Stay by Beverly Kaye and Sharon Jordan-Evans (2021)

In this workshop, managers will…

  • Learn the reasons and costs of disengagement and accept their responsibility in the solution.

  • Practise various engagement and retention strategies and best practices.

  • Understand the diverse values of staff across generations and personalities to tailor suitable engagement plans.

  • Balance task and people focus so people feel cared for and supported to perform.

  • Gain the competence and confidence to conduct Stay Interviews instead of Exit Interviews.


Both virtual and face-to-face formats available

  • Both virtual and face-to-face formats available

  • Full day (9 hours) instructor led learning for skills enablement

  • Keynote sessions (1 to 1.5 hours) for inspiration and awareness building

  • Train-the-trainer programs for sustained skills enablement within an organisation ​​​

  • Internal workshops are available with flexible delivery options to accommodate different needs, geographies, time zones and languages.

Career WSQ Anchor

Workshop Fees


"I learnt about the strategies to engage my staff. I love the practical tips and good resources provided. Since the workshop, I started having 1:1 lunches with my team and in this process, got to understand their needs and drivers. The ideas on engagement made a real difference to my people's productivity and teamwork!

—  HR Director, government statutory board

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