Love 'Em or Lose 'Em: Engaging and Getting the Best from your People in Hybrid + Remote Work
Proven Strategies and Tools to Engage and Retain Your Talent
Based on the award-winning CareerPower® model; concepts from Up is Not The Only Way by Beverly Kaye
This programme is WSQ certified
Participants will be awarded a certificate upon successful completion.
Up to 70% SkillsFuture Subsidy for Singapore Citizens (SCs) and Permanent Residents (PRs)
Join our upcoming
public workshop
Duration:
Time:
Format:
1 Day
9.00 am to 6.00 pm
Face-to-Face
Please contact us if there are no schedules available.
Who Should Attend?
Managers who want to build an engaged team and get the best from individual employees.
Overview
Love ‘Em or Lose ‘Em: Engaging and Getting the Best from your People workshop is based on the 6th edition of the bestselling book, Love ‘Em or Lose ‘Em by Beverly Kaye and Sharon Jordan-Evans. In today's disruptive world, employees are experiencing more stress and expected to do with less. With virtual working as a norm, employees are also more isolated and working longer hours. As a manager, how do you keep your team engaged, build a sense of community and retain them? With the increasing focus on building an inclusive workforce, managers play a pivotal role to support and engage their employees. In this workshop, managers develop critical skills to build more meaningful workplace relationships in order to unleash the full potential and capabilities of their direct reports. The workshop provides a powerful and lasting experience that both proves and reinforces an important point – Engagement and retention do not have to be complicated.
Why is this critical?
Employee engagement affects everything. When people are engaged:
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They go the extra mile and you have a trusted and dependable workforce.
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Productivity increases and bottom line improves.
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They are 50% more likely to stay and hefty recruitment and training costs are avoided
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Loss of experience, productivity and customer relationships from regrettable attrition are avoided.
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Creativity, customer satisfaction, teamwork and performance are enhanced.
Learning Impact
Participant's Perspective
Love. Care. Trust.
I become more aware about how to be more patient with my staff, how to gain trust, how to respect them, how to give them active listening. It was really fantastic. I felt that to be a successful manager it's not just having that authority but to really gain that respect so the engagement will become very meaningful, even to me as an individual. So it’s not just taking care of my staff but actually in return I think my my job is more fulfilling.
Workshop Participant
(2024)
Love 'Em or Lose' Em: Getting Good People to Stay" was engaging and impactful. We had approximately 200 supervisors and managers attend your session and all learned a lot while also smiling and laughing. This is always a good sign. I really appreciated the way that you included opportunities for group interaction into your presentation and also your use of story-telling. I had many participants come up to me after the session excited to put the ideas into practice.
Joy Roman, HR Director
3M Singapore (2022)
Outline
This workshop:
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Introduces key concepts and facts to support engagement.
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Reviews personal motivators and engagement drivers and uncovers talent at risk.
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Reinforces the influence of the manager.
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Assesses strengths, opportunities and strategies for building an engaged team.
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Introduces planning, facilitates practice, and provides a template for effective conversations.
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Examines 26 practical ways to improve engagement levels and inspire loyalty.
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Designs and prioritizes action-based engagement plans for individual direct reports.
Based on concepts from bestselling book, Love 'Em Lose 'Em: Getting Good People to Stay by Beverly Kaye and Sharon Jordan-Evans (2021)
Learning Outcomes
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Learn the reasons and costs of disengagement and accept their responsibility in the solution.
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Practise various engagement and retention strategies and best practices.
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Understand the diverse values of staff across generations and personalities to tailor suitable engagement plans.
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Balance task and people focus so people feel cared for and supported to perform.
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Gain the competence and confidence to conduct Stay Interviews instead of Exit Interviews.
Available Formats
Both virtual and face-to-face formats available
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Both virtual and face-to-face formats available
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Full day (9 hours) instructor led learning for skills enablement
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Keynote sessions (1 to 1.5 hours) for inspiration and awareness building
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Train-the-trainer programs for sustained skills enablement within an organisation
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Internal workshops are available with flexible delivery options to accommodate different needs, geographies, time zones and languages.
Workshop Fees & Subsidies
SC: Singapore Citizens I PR: Permanent Residents
With effect from 1 Jan 2022, SSG will introduce a fixed Absentee Payroll (AP) rate at $4.50 per hour.
*SkillsFuture Credit Claimable.
Payment can be made via PayNow or bank transfer.
Instructions on payment will be available after registration form submission.
Relevant Skills
Engagement, Leadership, Developing People, Influence, Communication, Motivating People, Employee Retention
Relevance to employment, upskilling and reskilling
Strengthen your leadership capabilities to boost engagement, retention, and team morale.
For New Managers: Develop essential people management skills, improve team communication, and create an inclusive work environment to retain talent.
For Senior Managers: Gain deeper self-awareness and strategic insights to enhance team spirit, increase productivity, and foster a culture of high engagement.
Minimum Entry Requirement
Learners are expected to be able to possess the following requirements:
• GCE N Level English (minimum C6 grade)
• IELTS 5.0 or equivalent (applicable for International students)
• At least 1 year of working experience
Last updated on 24 Dec 2025