Performance Management

Managers and supervisors need a clear and logical performance management process to evaluate and recognise staff performance objectively ...

“Why were you rude yesterday?”
That can trigger a defensive or aggressive response. Instead, state the facts, the actions and possible . .

Handling any performance situation requires critical thinking.
Managers need to identify and describe the situation as clearly as possible

Many people in Singapore now associate inappropriate behaviours at the workplace with having extramarital affairs. However, there is a range of appropriate and inappropriate, or acceptable and unacceptable behaviours. Let me share my perspective on these behaviours.

Does age matter in promotion and does it matter in the rate of promotion? I have observed a reverse ageism . . .

Performance falls when people are going against their career anchors or are suppressing their career anchors when making decisions in work..

When should an employee be promoted? Here are 3 considerations for managers.

Dr. Lee Kang Yam Chief Learning Curator | Flame Centre In my performance management training, I often get asked whether performance appraisals can be fair . Let’s explore this question in this article. Fairness in performance appraisal means adhering to the following criteria: 1. No favouritism 2. Without prejudice and discrimination 3. Not influenced by external pressures or persons 4. Free from self-interest 1. No Favouritism First, no favouritism means supervisors do not play...

All leaders can build a positive and high-performing team culture through open, honest conversations, regular check-ins, two-way feedback,

When we reflect, we recapture our experience, paying critical attention to events, people, emotions, ideas, and thoughts.

They misunderstood the situation. Performance management requires supervisors to differentiate performance, not discriminate against staff.

Dr. Lee Kang Yam Chief Learning Curator | Flame Centre In my performance management training, I often asked participants what comes to their mind when they think of ‘Performance Management’ and frequently, the majority of the answers seemed to be ‘appraisal’, ‘grade’ or ‘assessment’ just like to word cloud image above. Most people equate performance appraisal to performance management. Performance appraisal is part of the performance management process - it is an important part where...