Sense-Making And Problem Solving
The Advanced Systems Thinker
Today's world is highly networked with highly connected and complex problems. Yet we tend to tackle them in a simplistic and symptomatic fashion, much like six blind men trying to figure out an elephant, resulting in ineffective solutions.
Why is this critical?
Systems Thinking is the art and science of tackling complexity. It harnesses both left and right brain thinking, collates the wisdom of the team into a coherent big picture, so that we can gain insight and solve problems more effectively. The benefits include:
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Collective sense-making of the situation
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Identification of the core and relevant problem(s)
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'Big picture' view of the internal and external factors
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Adoption of a dynamic approach, instead of linear and static views
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A more accurate map of reality, from which strategy and action can be planned

Learn practical concepts and tools from Be Smarter Than Your Problem
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The concept of Systems Thinking as a problem solving approach
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Use of Systems View to ‘appreciate the BIGGER picture’
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Use of Iceberg Model to ‘dive deep’ into the root cause
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Application of Cause-Symptom-Consequence table to collate issues
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Application of Behaviour-over-Time Graphs to draw insights from patterns
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Application of Causal Loop Diagrams to map the circular nature of complexity
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Application of Mental Model Table to identify stakeholder mindset
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Culture as a System - how do we measure and shape it?
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Organization as a System - how do we create effective strategies?
In this workshop, you will learn to:
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Cultivate a new way of thinking about complex problems
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Adopt appreciation of the larger picture
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Discover non-obvious root causes of a complex issue
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Generate new insights and innovative ideas
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Create a desired culture of holistic innovation and problem solving
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Create strategies for effective transformation
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Lead your team to Be Smarter Than Your Problem

Workshop Fees


SC: Singapore Citizens I PR: Permanent Residents
** For training programmes commencing 1 Jan 2023.
This programme has been accredited under the IBF Standards, and is eligible for funding under the IBF Standards Training Scheme (IBF-STS), subject to all eligibility criteria being met. https://www.ibf.org.sg/programmes/Pages/IBF-STS.aspx
Payment can be made via PayNow or bank transfer.
Instructions on payment will be available after registration form submission.
Relevant Skills
Systems Thinking, Problem Diagnosis, Solutioning, Strategic Thinking, Sense Making, Decision Making, Complex Problem Solving
Relevance to employment, upskilling and reskilling
Strengthen your ability to see the big picture, uncover patterns, anticipate unintended consequences, and address root causes to solve the right problems. Enhance decision-making and problem-solving skills critical for leadership, innovation, and career adaptability in a rapidly changing world.