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Business Meeting

Future-Fit Pathway | Professionals

Sense-Making and Problem Solving

The Art of Systems Thinking


Join our upcoming public workshops: 

9.00 am to 5.30 pm


View Dates

This programme is designed for:

Supervisors, executives and new managers who want to make better judgement through seeing the big picture and defining the problem correctly to find the right solutions.

Today's world is highly networked with highly connected and complex problems. Yet we tend to tackle them in a simplistic and symptomatic fashion, much like six blind men trying to figure out an elephant, resulting in ineffective solutions.

Why is this critical?

Systems Thinking is the art and science of tackling complexity. It harnesses both left and right brain thinking, collates the wisdom of the team into a coherent big picture, so that we can gain insight and solve problems more effectively. The benefits include: 

  • Collective sense-making of the situation

  • Identification of the core and relevant problem(s)

  • 'Big picture' view of the internal and external factors

  • Adoption of a dynamic approach, instead of linear and static views

  • A more accurate map of reality, from which strategy and action can be planned

Sense-making & complerx problem solving

Learn practical concepts and tools from Be Smarter Than Your Problem  

This workshop focuses on: ​

  • An introduction to Systems Thinking as a problem solving approach

  • An appreciation of why problems are complex

  • Use of Systems View to ‘appreciate the BIGGER picture’

  • Use of Iceberg Model to ‘dive deep’ into the root cause

  • An understanding of the circular nature of complexity

  • Learning through real-life examples

In this workshop, you will learn to:

  • Cultivate a new way of thinking about complex problems

  • Apply an overall frame to properly diagnose a situation

  • Adopt appreciation of the larger picture

  • Appreciate the circular nature of complexity

  • Level up in thinking sophistication

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Both virtual and face-to-face formats available

  • 1-day learning experience that brings out the Systems Thinker in you

  • Flexible delivery mode through face-to-face or virtual workshop 

  • Based on walk through of real-life examples - it is a hands-on experience

  • Specifically customised for Finance Industry

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Workshop Fees


Participant's Perspective


“Very good blend of theory and practice. I gained a new learning experience and a better perspective to solving complex problems. Your immense depth of knowledge and comfortable atmosphere created made me feel it was worthwhile travelling from so far to be part of this workshop.  A great learning experience!”

Alejandro Marin, PSA, Panama

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