Performance Management

Many people in Singapore now associate inappropriate behaviours at the workplace with having extramarital affairs. However, there is a range of appropriate and inappropriate, or acceptable and unacceptable behaviours. Let me share my perspective on these behaviours.

For the matter, how do you get new staff to learn about voluminous and complex Standard Operating Procedures in your company?

Dr. Lee Kang Yam Chief Learning Curator | Flame Centre In my performance management training, I often get asked whether performance appraisals can be fair . Let’s explore this question in this article. Fairness in performance appraisal means adhering to the following criteria: 1. No favouritism 2. Without prejudice and discrimination 3. Not influenced by external pressures or persons 4. Free from self-interest 1. No Favouritism First, no favouritism means supervisors do not play...

A common pitfall of performance management and why you should avoid it immediately.

Dr. Lee Kang Yam Chief Learning Curator | Flame Centre In my performance management training, I often asked participants what comes to their mind when they think of ‘Performance Management’ and frequently, the majority of the answers seemed to be ‘appraisal’, ‘grade’ or ‘assessment’ just like to word cloud image above. Most people equate performance appraisal to performance management. Performance appraisal is part of the performance management process - it is an important part where...

The feeling that performance management is unhelpful, unproductive, and unfair is made worse when working in a hybrid mode where the lack of in-person contact exacerbates the feeling of being isolated, judged unfairly, and unsupported.