What human skills should organisations prioritise as AI becomes more prevalent at work?

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As AI automates routine tasks, the skills that create lasting competitive advantage are the ones machines cannot replicate: learning agility, critical thinking, stakeholder influence, and leadership effectiveness. At Flame Centre, we call these uniquely human capabilities.  Organisations that invest in these capabilities now are building a workforce that can adapt, solve complex problems, and lead through uncertainty — regardless of how AI continues to evolve.  Our research and practice point to four capability clusters that matter most: the ability to learn continuously, to think clearly in complexity, to influence and partner effectively, and to lead with purpose and wholeness.

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