Flawless Consulting Part 1: Contracting

Flawless consulting

Most projects fail not because of the work we do, but because of the weak contracts we agreed to. To deal with this, we must have strong partnerships built through effective contracting from the start. Through the skills developed in this popular two-day workshop, we can learn that there is more room for us to operate as an equal with our clients than we ever thought possible. You will leave with confidence and renewed optimism in your ability to do the consulting work you love with clients that you can influence.

Courage based on the power of our honesty and openness in the given situation, listening intently and knowing what we want and how to say “no” to what we don’t want.

This workshop will focus on:

  • Consulting Process: Goals and Phases
  • The Contracting Meeting
  • Consultant Roles and Moving to Partnership
  • Assertiveness and Authenticity in Partnership Relationships
  • Listening and Affirmation as vital partnering and consulting skills
  • Exchanging Expectations and Expressing Wants in a partnership relationship
  • Dealing with Client Resistance

In this workshop, participants will…:

  • Develop commitment from your internal clients
  • Work more in a partnership role with client managers
  • Negotiate more effective and enduring working agreements with your clients
  • Identify the phases of the flawless consulting process
  • Identify and develop the skills necessary for the process
  • Develop techniques for defining roles and responsibilities and clarifying expectations
  • Gain better use of staff expertise in the organization
  • Avoid no-win consulting situations
  • Develop the ability to assertively express your needs for successful partnership with the client
  • Develop the skills to name the actual type of resistance one experiences in a variety of consulting situations.

This workshop is highly interactive. You will become deeply immersed in the material through interactive simulations with other participants. The workshop also includes written exercises to apply key concepts to your own unique situation. In addition, video-recording and peer feeback in small groups help participants gain confidence in using the new skills. Finally, you will have the opportunity to experience a full contracting meeting. Brief lectures are used to present initial key concepts. Numerous handouts in addition to the participants’ manual are used to increase understanding and application of important concepts.

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