What if there is a systematic methodology to do all that?
Overview
The future we create is determined by the questions we ask — this is true at the individual, organisational, and community level. Releasing untold stories and asking new questions reveals the essentially positive core of an organisation. This positive core holds the key to successful change initiatives. Appreciative Inquiry (AI) is a cutting edge change process which can be applied to individuals, groups, and organisations. AI is a strength-based way of thinking and experiencing the world. The roots of AI methods go deep into what is right in a situation to find images that generate meaning, and hope.
The Concepts
- What we ASK determines what we DISCOVER
- What we DISCOVER determines how we TALK
- What we TALK ABOUT determines how we DREAM together
- How we DREAM together determines what we DESIGN AND CREATE TOGETHER
Benefits to You
- Apply AI to organisation situations, e.g. coaching, performance management, team development, conflict resolution, mergers and acquisitions, strategy and culture change
- Use storytelling as a way of making meaning and changing culture
- Shift a conversation from a problem framework to an appreciative perspective
- Develop an action plan to bring the methodology, practice and values of AI to the organisation
Participants will experience the process and receive a resource package to implement AI upon returning to their organisation.
Seminar Outline
- What does your organisation look like when it is at its very best ?
- What happens when people are fully engaged and experience joy in their work ?
- What are the strengths, assets, purpose, principles and practices that support high performance ?
- How can an organisation make greater contributions to its customers ?
These questions will be addressed through Appreciative Inquiry, a strength-based change process that can be applied to both individual and organisational development. AI suggests that we discover the best of what is by asking new questions, telling stories about the positive core, and inventing our future from our greatness. The 4-D process is a systematic way to produce resourceful thinking, deep engagement, and exceptional performance. Appreciative Inquiry has been use by hundreds of organisations worldwide including McDonald's, John Deere, BP, Hunter Douglas Windows, British Airways, the BBC, and Omni Hotels.
Who Must Attend
Managers responsible for designing, and implementing change initiatives, as well as those curious about cutting-edge approaches to change. The ideal audience would be a manager with his / her work group. The seminar is designed for mangers interested in supporting innovative thinking, and increasing engagement in their groups.
Seminar Leaders
Dr Pauline Arneberg is a consultant, professor, trainer, and author. She has wide experience in the areas of organisation development and organisational learning in both public and private sectors. She has over 17 years of training and consulting experience in Singapore. Her clients in Singapore include MOE, EDB, IPAM among others. She has also been involved in a major culture change effort at the second largest utility in the United States. She has had extensive experience in the Middle East, Asia, and Africa. She has served as President of the Los Angeles Chapter of the American Society for Training and Development, the largest chapter in the United States. She teaches at the University of Southern California, School of Policy, Planning and Development..
Wendy Tan is a consultant and trainer. She has worked as a psychologist in the Police Psychological Unit of the Singapore Police Force and as an organisation development consultant in GlaxoSmithKline. She has developed and conducted workshops on managing change, staff engagement, team development and leadership, from senior management to technician level. She has a Masters of Science in Organisation Development from Pepperdine University and has participated in global consulting projects in the United States, Canada, Mexico and China. Her research interest centers on the process of leadership development and integration of East and West management thought.
